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We currently offer international shipping. Our shipping fees will be calculated during checkout. Customers are responsible for import taxes and/or customs fees that may apply. Your order will qualify for free shipping if over €60 (UK & EU only)

We aim to pack and ship your orders within 24 hours so that you can get those paws in motion and show off your new drip to the world! Once your order is shipped you will receive a tracking number via email.

Shipping Estimates

 Ireland 2-4 days

Europe 4-10 days

UK 4-10 days

Rest of the world - 14-35 days

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Please note that postage times may not always be guaranteed during peak periods or where they are external circumstances outside of our control. For example, seasonal periods where postage volumes are increased, package is detained by customs, postal or transport strikes, COVID-19, extreme weather etc. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, lost items, or incorrect shipping info, nor will we be able to provide a refund in case of the above. Lastly, please ensure you inspect all items for wear prior to use. For more details please refer to our Disclaimers.

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*As and when the Hot Dog Drip team (of two!) take their holidays, there may be a delay processing your order. We will make sure there is a message on our homepage as and when this applies. We apologise for any inconvenience this may cause, but we hope you agree that your order will be well worth the wait !

Shipping

Returns

We get it, sometimes something just doesn't work for you and you want your money back. Don't worry, as long as an item is still in its original condition, we accept returns, subject to the rules below.

We accept returns up to 28 days from the date that you receive your order. All items must be returned unused and unworn. ​Of course, it's fine to try an item on to check the fit is right (like you would in a pet shop), but please don't actually use it.

 

If an item is returned to us damaged, worn or in an unsuitable condition (i.e. stained / dirty), we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs).

If you wish to return a product, please click the button below which will direct you to our contact form and be sure to include your order reference number. We will get back to you asap with the address to return your item(s) to. At this time we do not offer pre-paid returns labels, so you (the customer) will be responsible for paying for the return postage costs.

 

If there are no issues after inspection, we will notify you when your refund is being processed.  This confirmation will be sent to you via email that you supplied at the time you placed your order. Once approved, the refund can take 7-10 working days to be applied (depending on your original payment method).

Please note, shipping costs and postage fees are non refundable. 

Incorrect Items

We’re really sorry if you’ve received an incorrect item.

Please contact us no later than 28 days from the original date of purchase, so we can get this sorted for you. 

Faulty or Damaged Items

We’re really sorry if you’ve received a faulty or damaged item.

Please use our contact form to send us details and include a photo of the issue. Any warranty claims must be received within 60 days from the original date of purchase.

We take pride in ensuring our items are of the best quality. Any faults found will be investigated to determine how the issue can be rectified.

Exchanges

Currently we do not exchange items. If you have ordered the wrong item or the wrong size, please return the item and we will process your refund. You can then reorder the correct item.

​Please note, shipping costs and postage fees are non refundable. 

Paying with Klarna

Klarna available at checkout.

Please shop responsibly. You must be 18+ to use this credit offer (0% APR). Missed payments may affect your ability to use Klarna in the future. Subject to status. T&Cs apply www.klarna.com/ie/terms-and-conditions

Support

Should you have any other queries or feel this page is missing something, please let us know!

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